Quality Policy Statement
1. Policy Statement
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The Company policy is:
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To efficiently provide services at a quality consistent standard to ensure customer satisfaction.
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To pursue improvements by the use of PDCA, reviewing and communicating Quality Objectives to develop the business and respond to changing market requirements.
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To comply with ISO9001:2015 and pursue continual improvement, by the use of certifications in line with applicable required regulation marks such as (Fijian Made).
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To ensure that all personnel are aware of their individual roles and responsibilities within the Quality System.
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The requirements of the company’s quality system, in line with 9001:2015 standards, are integrated into ALFA Business Management System and are mandatory and all company personnel have a responsibility and obligation to it.
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To be accountable and responsible for implementing all Quality Control measures to ensure high-quality products
Yogesh Nair
Signed: ……………………. Date: …………….
Factory Manager
QP-ALFA Revision No: 05
Quality Objectives
ALFA aims to provide a professional and ethical service to our customers. In order to demonstrate our intentions, we have identified the following Quality Objectives and we will endeavour to:
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Deliver our services to specification \ brief and provide a clear communication.
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Provide a products worth the value.
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Ensure to deliver best in class quality products
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Ensure to meet customer requirements
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As Quality team, we are focused on health & safety of our people.
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Ensure properly trained personnel with our organization, working continuously to propose new product ideas.
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Follow on reducing reworks by way of quality control.
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Improve efficiency through improvements by implementing/ proposing continuous improvements.
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Continuous Improvement
Inputs Required | Criteria, Method, Resources | |
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Plan | -Organisation & its Context | -Quality/Environmental Policy |
-Needs & expectations of Relevant parties | -QMS Manual | |
-Customer Requirements | -QMS objectives | |
-Leadership | -Management Review | |
-Planning | -Roles and responsibilities | |
-Risks management and opportunities register | ||
-QMS objectives | ||
Do | -Support | -Human Resources / Training & Motivation |
-Operation | -Infrastructure & Maintenance | |
-Document Control / Control of Records | ||
- ALFA Overall Process Map - Operation Control | ||
Check | -Performance Evaluation | -Measurement, Analysis, |
-Internal Audit - KPI's | ||
-Corrective and Preventative Action | ||
Act | -Improvement | Continuous Improvement |
Yogesh Nair
Signed: ……………………. Date: …………….
Factory Manager
QP-ALFA Revision No: 05